Hand the number on
An Heirloom Set can change hands. The number goes with the set, and the record goes with the number — provided the transfer is written down rather than agreed over the table.
Back to the RegistryFour steps, both parties
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Confirm the number
Check the plate on the box against the record. If the number does not match, stop here and contact the studio.
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Both parties agree
The current owner and the new owner both confirm the transfer. A transfer with one name on it is not a transfer.
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The record is re-keyed
The tile archive, the warranty history and the run notes stay attached to the number and are re-keyed to the new owner.
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The new owner can register
Once the transfer is confirmed the new owner holds the Registry tools for that number, including any future service.
Record a transfer of ownership
After an approved transfer, the new owner can access the set's warranty/service history and previous ownership transfers. Private contact details remain protected; public transaction amounts require consent.
Presentation only — nothing is submitted or re-keyed yet.
Interface only · no submission
The edges of a transfer
An unregistered set cannot be transferred
There has to be a record to move. If the set was never registered, the new owner registers it first, and the record starts from that point.
A disputed number is frozen
If two parties claim the same number, the record is frozen until it is resolved. We will not pick a winner on the strength of a photograph alone.
Warranty follows the number, not the buyer
Service is attached to the record, not to a purchase. A transferred set keeps whatever service position it already had.
Lost numbers can be reissued to the plate
If the box is lost but the tiles are held, contact the studio. We work from the set, the photos and the run records.